Question 1

What makes Hill Country different?

Accepted Answer

At Hill Country Cannabis, we believe finding the right product starts with a conversation, not a sales pitch. Our team takes the time to answer your questions, explain your options, and help you find the right fit based on your preferences and experience. Whether you're visiting for the first time or you've been with us from the beginning, our goal is to create a welcoming environment where everyone feels comfortable learning and exploring.

Question 2

What should I bring on my first visit?

Accepted Answer

For your first visit, please bring: Your Valid Mississippi Medical Cannabis Program ID CardA valid government-issued photo IDOur Team will verify your information, answer any questions, and help guide you through the shopping experience.

Question 3

Do I need a Mississippi Cannabis Card?

Accepted Answer

Yes. Mississippi law requires all patients to have a valid Mississippi Medical Cannabis program card before purchasing medical cannabis from a licensed dispensary. If you're just getting started, we're here to help. While we can't provide medical advice or certify patients, we're happy to answer general questions about the process, provide resouces, and help you feel prepared for your first visit. Once your card is active, we'll help you find the products that best fit your preferences and needs.

Question 4

I'm new to medical cannabis. Can someone help me decide?

Accepted Answer

Absolutely, our team is here to help. We'll take the time to learn about your preferences, answer any questions, and explain different product types, effects, and methods so you can make an informed decision and use cannabis with confidence.

Question 5

How do I place an order?

Accepted Answer

Placing an order is easy. Browse our online menu, add your desired products to your cart and submit your order for pickup through weedmaps and then head this way & we'll get your order ready. You can also browse online and shop in store, just tell your budtender what caught your eye online. We're always here to help, so if you have issues with ordering online, give us a call and we'll get your order in for you. If you're not sure what to order, don't worry. Stop by the store and our team would love to help you find the right fit.

Question 6

What forms of payment do you accept?

Accepted Answer

We currently accept cash and debit cards. Please note that credit cards are not accepted at this time.If you plan to pay with cash, you're welcome to use our onsite ATM if needed.

Question 7

Do you have a loyalty program?

Accepted Answer

Yes! We offer the Hill Country Listening Club to thank our patients for choosing Hill Country Cannabis. You'll earn points on qualifying purchases that can be redeemed on future visits, exclusive access to early merch and product drops,  & even a birthday bonus!

Question 8

Can I return a product?

Accepted Answer

Due to Mississippi regulations, we generally cannot accept returns or exchanges on products that have left the dispensary premises. If you receive a defective product or experience an issue with your purchase, please contact us or visit the store as soon as possible. We'll review the situation and do our best to help in accordnace with state regulations and our store policy.

FAQs